Questions You May Have

Falemon uses 256-bit encrypted tunnels to protect your data and follows a strict no-log policy — we never record the websites you visit, your searches, or other sensitive information. The service is for improving network quality and speed only; please comply with local laws.

Falemon supports Windows 10 or later, macOS 11 or later, Android 8.0 or later, and iOS 13 or later. One account can be used on multiple devices; concurrent device limits depend on your plan.

Choose your platform on the Download page, install the app, and log in with your account to connect with one click. Contact 24/7 support if you run into any issues.

Try the following: 1) switch to a lower-latency node in the app; 2) enable Smart Split Tunneling so apps automatically take the best route; 3) check your local network, firewall, and proxy settings. If it still fails, contact support for remote troubleshooting.

Pro and Team plans include a 7-day no-questions-asked money-back guarantee. Contact support with your order number within 7 days of purchase and we will process it for you.

The Free plan supports 1 device online; Pro supports 3; Team supports 5 — great for families or small teams.

Falemon only provides network acceleration and connection optimization. Please comply with the laws of your country or region and never use the service for illegal purposes.